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Terms & Conditions

​​Effective Date: November 19, 2025

1. Acceptance of Terms

By accessing this website or purchasing from CHS Relief Hub, you agree to these Terms & Conditions.
If you do not agree, please do not use our site or place an order.

2. Eligibility

You must be at least 18 years old to make a purchase.
By ordering from us, you confirm you meet this requirement.

3. Products & Information

Our products are wellness support tools only.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Information on this website is for educational purposes and should not replace professional medical advice.
Always consult a healthcare provider for medical concerns.

4. Pricing & Payment

  • All prices are listed in USD.

  • We may update prices at any time without notice.

  • Payments must be completed at checkout using our approved payment methods.

  • If a pricing or listing error occurs, we reserve the right to cancel or correct the order.

5. Shipping & Delivery

We aim to process and ship orders promptly.
Delivery times are estimates and may vary based on location and carrier performance.
CHS Relief Hub is not responsible for delays caused by carriers, weather conditions, or other factors outside our control.

Once an order is shipped and tracking is provided, responsibility transfers to the carrier.

6. Returns & Refunds

We offer returns on unused and unopened products within 30 days of delivery.

To qualify for a return:

  • Items must be in original, unused condition

  • Customers must contact us first at support@chsreliefhub.com

  • Return shipping costs are the customer’s responsibility unless the product arrives damaged or incorrect

Refunds are issued to the original payment method once the return is received and inspected.
Original shipping charges are non-refundable.

We do not accept returns on used products for safety reasons.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
We will replace or refund affected items at no cost to you.

8. Limitation of Liability

CHS Relief Hub is not responsible for any injury, irritation, or damages resulting from misuse of our products.
To the fullest extent permitted by law, our total liability is limited to the purchase price of the product in question.
We are not liable for indirect, incidental, or consequential damages.

9. Intellectual Property

All website content—including text, product descriptions, images, logos, and designs—is the property of CHS Relief Hub.
It may not be copied, reproduced, or used without written permission.

10. Privacy

Your personal information is handled according to our Privacy Policy, which explains how data is collected, used, and protected.
We do not sell personal information.

11. Changes to Terms

We may update or modify these Terms & Conditions at any time.
Changes take effect once posted on this page with a revised effective date.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Nevada, USA.

13. Contact Us

For questions or support, please contact:
support@chsreliefhub.com

Fast, Priority Shipping - We know that when you’re struggling with CHS symptoms, waiting isn’t an option. That’s why all orders ship out same day when placed before 12pm PT.

Standard Shipping (Included) - Priority 1–2 Day Shipping. Delivered within 1–2 business days nationwide. Automatically applied at checkout. Trackable & reliable. Perfect for preparing for a flare or supporting someone you love.

 

Emergency Overnight Delivery (Optional) - If you’re currently in a flare or need your kit urgently, you can choose Overnight Shipping at checkout. This service is billed at the carrier’s rate — we don’t mark it up.

Processing Times - Orders before 12pm PT ship the same day. Orders after 12pm ship next business day. Orders placed on Sunday ship Monday morning.

Where We Ship - United States (all 50 states + DC).

    International shipping coming soon.

Delivery Guarantees - We use UPS and USPS Priority for fast, predictable delivery. Once shipped, you’ll receive a tracking link directly to your email.

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Legal Disclaimer

CHS Relief Hub provides wellness products and educational resources intended to support comfort during CHS flare episodes. We are not medical professionals, and the information on this site is for informational and wellness purposes only. CHS resolution requires cessation. Our products are not intended to diagnose, treat, cure, or prevent any disease, including Cannabinoid Hyperemesis Syndrome. Always seek the advice of a qualified healthcare provider regarding any medical concerns. If symptoms worsen or become severe, seek immediate medical attention. Use of this site and its products indicates your understanding and acceptance of these terms

© 2025 by CHS Relief Hub

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